Mystery Pendant

Our elegant Mystery Medal is the perfect choice for those seeking sophistication and brilliance in a single piece. With a refined design, this teardrop-shaped medal is delicately adorned with shimmering zirconias, providing a touch of glamour and elegance that complements any look.

Mystery Pendant Features:

• Material: 925 Sterling Silver / 19.2K Gold
• Design: Oval pendant and epoxy with genetic extract
• Metal Color: Silver, Gold Plated Silver, Gold, White Gold
• Finish: Polished
• Dimensions: 2 cm (height with ring) x 1 cm (width)
• Weight: 1.43 g (Silver and epoxy with genetic extract) / 2.2 g (Gold and epoxy with genetic extract)
• Stones: No stones

Highlights:

• Timeless Design: The oval shape of the medal, with a polished finish, offers a sophisticated and discreet aesthetic that enhances the uniqueness of its content.
• Versatility: Can be worn alone or combined with other jewelry for a more impactful effect;
• Ideal Gift: A wonderful gift for special occasions, such as birthdays, weddings, or simply to surprise a loved one.

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Order Details:

• Order arrives at its destination within a maximum of 15 days after purchase.
• For your convenience, we offer two delivery options for the warranty certificate:
  • • Email Delivery: Receive your warranty certificate digitally, directly in your inbox.
    • Physical Delivery: The warranty certificate will be included inside the product packaging.

Manufacturing Defect:

At ADON, we value the quality and satisfaction of our customers. If your jewellery presents any manufacturing defect, please follow the instructions below so we can resolve the situation in the best possible way.

• Deadline: The maximum period for reporting manufacturing defects is 15 consecutive days from the date of product delivery.
• How to Proceed:
  • Contact our customer support team via [email/phone/chat] and provide your order number, purchase date, and a detailed description of the issue.
  • Send photos and/or videos clearly showing the jewellery defect.
  • After reviewing your claim, we will contact you with the next steps.

Important:

• This policy applies exclusively to manufacturing defects.
• Damage caused by misuse, natural wear, or accidents is not covered by this policy.
• Customers should inspect their jewellery carefully upon delivery.

Jewellery Care:

To preserve the beauty and shine of your jewellery, avoid contact with chemicals, perfumes, and excessive humidity.

Sample Destruction Policy:

We inform you that all biological samples sent by customers for DNA incorporation into our jewellery are fully destroyed after the process is completed. This measure guarantees the confidentiality and security of our clients’ genetic data, in accordance with applicable data protection regulations.

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