Privacy Policy

1. Introduction

ADON values the privacy of its customers and is committed to protecting their personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable legislation in Portugal and the European Union.

This Privacy Policy explains how we collect, use, share, and protect the personal data of users who visit our website or use our services.

2. Data Controller

The data controller is:

ADON – Ouronor Fabricantes de Ourivesaria Lda
Rua da Castanheira, nº 889 – Travassos
4830-776 Póvoa de Lanhoso
Portugal

geral@adon.gold

3. Personal Data Collected

ADON may collect the following personal data:

3.1 Identification and contact data

  • Name
  • Billing and shipping address
  • Telephone number
  • Email address

3.2 Payment data

  • Information necessary for payment processing
    (ADON does not store complete payment card data, which is processed by certified service providers.)

3.3 Browsing data

  • IP address
  • Device type and browser
  • Website usage data, through cookies and similar technologies

3.4 Data related to personalization

In the case of purchasing personalized products, information strictly necessary for order fulfillment may be collected.

4. Genetic Data and Personalized Products

Regarding ADON products involving DNA-related personalization:

  • ADON does not store or retain genetic data from customers;
  • The processing of any biological samples is carried out by specialized and authorized partners, exclusively for product personalization purposes;
  • ADON only receives technical information or codes necessary for order fulfillment, without access to the genetic content itself.

The processing of this data occurs only with explicit customer consent, pursuant to Article 9 of the GDPR.

5. Processing Purposes

Personal data is processed for the following purposes:

  • Processing and management of orders;
  • Execution of purchase and sale contracts;
  • Communication with the customer regarding order status;
  • Compliance with legal and tax obligations;
  • Improvement of user experience and website functionality;
  • Sending commercial communications, when authorized by the customer.

6. Sharing of Personal Data

ADON may share personal data with:

  • Essential service providers (carriers, payment processors, technology services);
  • Partners involved in product personalization, when applicable;
  • Legal or regulatory authorities, whenever required by law.

Data will not be sold or used for purposes other than those described herein.

7. Data Retention

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, or for the time required by legal and tax obligations.

8. Data Subject Rights

Under the GDPR, the data subject has the right to:

  • Access their personal data;
  • Request the rectification of incorrect or incomplete data;
  • Request the deletion of their data, when legally applicable;
  • Restrict or object to data processing;
  • Request data portability;
  • Withdraw consent, when processing is based on that ground.

These rights may be exercised via email at geral@adon.gold.

The data subject also has the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

9. Cookies

ADON uses cookies to ensure proper website functionality, improve browsing experience, and collect statistical data.

Users may manage or withdraw their consent for cookies through browser settings or the consent manager available on the website.

10. Data Security

ADON adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

11. Changes to the Privacy Policy

ADON reserves the right to update this Privacy Policy at any time. Changes will be published on the website and, when relevant, communicated to users.

12. Contact

For any questions related to this Privacy Policy or the processing of your personal data, you may contact us at:

📧 geral@adon.gold

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